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Get in Touch with Dear My K

Have a question about your order, our curated collections, or just want to share your love for K-culture? We’re always here to help!

As a proudly Toronto-based team, we are dedicated to connecting you with the most authentic K-items directly from Seoul. We read every single message and strive to provide the best customer experience possible.

How to Reach Us

  •  Email: dearmyk1014@gmail.com
  •  Response Time: We aim to reply to all inquiries within 24–48 business hours.

Tip: To help us assist you faster, please include your Order Number (#XXXX) in the subject line if you are inquiring about an existing purchase.

Business Information

For your peace of mind, we are a registered Canadian business operating out of Ontario.

  • Company Name: Dear My K
  • Location: Toronto, ON, Canada (All orders are shipped directly from Seoul, South Korea)
  • Incorporation Certificate Number: 1001034374
  • Store Open: 24 hours a day, 7 days a week (We’re always open for your K-culture needs!)
  • Customer Support: Our team monitors inquiries 24/7 to ensure the fastest possible response. We strive to get back to you within 24 hours, no matter where you are in the world.

Quick Links

Before reaching out, you might find the answer you’re looking for in our policy pages: